I need help downloading the app

• iPhone/iPad:

1. 1.  Open the Settings app
   2.  Scroll down and tap on General
   3. Tap on About to see Software Version and Model Name

• Android phone/tablet:

  1. Open the Settings app
  2. Tap on About phone or About tablet to see your Model number
  3. Tap Software information to see your Android version 

My device isn't compatible

If your device is showing as incompatible, please try to download the app on a tablet (like an iPad) or on a friend or family member’s phone. We are unable to make the Hello Heart app available for older devices because of the new features that were added, but we would love for you to be able to take advantage of this opportunity and be able to track your blood pressure with the Hello Heart app and monitor if at all possible.

My device is compatible 

If you have a compatible device, please click on one of the links below to download the Hello Heart app:

• iPhone/iPad: Apple App Store
• Android phone/tablet: Google Play Store

Forgot your Apple ID or password?

Don't worry - you're not the only one. Here are the instructions for finding out your Apple ID and resetting your Apple ID password.

Do you have enough storage available on your phone?

If your phone is completely full, you won't be able to download new apps. Please open up some storage on your phone by removing items you no longer need, then try again.

Do you have a strong internet connection?

If your Wi-Fi or cell service is showing low bars (weaker connection), please move close to the router or go to a location where you have a stronger signal before trying again.

Is your phone set to a different country/region?

The Hello Heart app is currently only available in the US App Store.

Still need help? Reach out to our Support Team by clicking here, and we'll get back to you as soon as we can!