I can’t find my pharmacy, lab, or healthcare provider

When searching for your healthcare provider, be sure to try different spellings and ways of typing your healthcare provider’s name if your initial search does not yield any results.

  • For example, try typing in “Blue Cross Blue Shield” instead of “BCBS” or try typing in your hospital’s name instead of your doctor’s name

Keep in mind that as we continue to expand access to our system, it's possible that not all pharmacies, labs, or healthcare providers will be immediately available. 

If you are still unable to find your healthcare provider, we’d be happy to reach out to the appropriate team about including them in our system. Feel free to reach out to support and include the following details in your message: 

  • Your email address:
  • Name of your provider:
  • City:
  • State:
  • Your patient portal URL (optional):
  • Any additional details:

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