How do I disconnect a clinic from the Hello Heart app?

Disconnecting your clinic from Hello Heart is simple :-)

  1. On your phone, open Hello Heart and log in with your email and password (need help with logging in?)
  2. Then, please go to the "Medical Info" tab
  3. Tap on the red button that says "Add medical info"
  4. Choose "Import from clinic"
  5. Use the search bar to find the clinic you've connected, and you'll have the option to disconnect it. 

Still need help? Reach out to us by clicking the “Contact Support” button below and including the following details:


First name (as listed on insurance card):

Last name (as listed on insurance card):

Date of Birth:

Employee/Member ID:

Details about the problem you're experiencing: 


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