How do I Request More Test Strips and Lancets?

The Hello Heart Diabetes program is only available through certain partnerships between Hello Heart and specific employers. If you are unsure if the Diabetes program is offered by your employer, please reach out to your HR person.

You can request lancets and test strips directly from the app! Follow these steps to order test strips and lancets in the Hello Heart App.

  1. Open the Hello Heart app and log in
  2. Click on the Me tab in the bottom right corner. 
  3. Click the grey cog icon (the settings) in the top left corner of the “Perfect User” Screen
  4. Click on order new strip/lancets in the Settings screen
  5. Fill out the email with the following information
  6. Send the email to our team, we will take care of the rest!
  • First and last name
  • Date of Birth
  • The company you registered through
  • Email/phone number you registered with
  • Shipping information

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