My readings aren't showing up in the app

If readings are not showing in the "Tracker" tab, this usually means that the monitor is not connected to the app or the app was not open when taking the reading. First, let's try:

  • Making sure Bluetooth is enabled
  • Enabling WiFi to strengthen the connection
  • Opening the Hello Heart app on your phone before you start measuring your blood pressure

Once you've done the above, follow these steps to connect your Hello Heart blood pressure monitor to your phone:

How do I connect my blood pressure monitor

If your monitor was connected previously, but is now no longer transferring your readings, follow the links below for instructions on how to restart and reconnect your monitor.

Was this article helpful?

11 out of 25 found this helpful

Have more questions? Submit a request