Once you receive the blood pressure monitor, you can take blood pressure readings and send the data to your smartphone using Bluetooth wireless connectivity. To connect your smartphone to the monitor, please follow the steps below:
- Insert the included batteries (4 AAA) into the back of the monitor and plug in the air hose on the left side.
- Turn on Bluetooth on your smartphone, open the Hello Heart app, and log in. Both are needed in order to pair with the monitor.
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The monitor screen will indicate the Bluetooth is pairing by displaying the picture below:
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On your smartphone, you will be asked if you received the monitor. Tap on “Connect the BP monitor now!”
- If you don't see the automatic prompt to connect your monitor, tap on the red + button at the bottom of your screen. Next, tap on “Blood pressure”, and on the following screen, select “Connect your Hello Heart monitor”. Then continue to the instructions below.
- When prompted on the Hello Heart app, Press (Do Not Hold) the Start button on the monitor to connect it to your smartphone.
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If successful, the monitor screen will display “do nE” as shown in the picture below, and the Bluetooth symbol at the bottom right will flash. The Hello Heart app will say “Connected!” and you can follow the prompts to take your first blood pressure reading.
If further troubleshooting is necessary and you need to reset the monitor, please follow the instructions below:
- First, press and hold the Start button for 3 seconds to enter the talking function setting.
- Next, press and hold the Start button again for 3 seconds to enter the erasing data mode. The screen will display the code “CLA”.
- Then, press and hold the Start button for 3 seconds to enter the date and time setting mode. Wait 10 seconds, and the monitor will automatically shut down.
- Please try the connection step above again to connect your blood pressure monitor to your phone.
If your blood pressure monitor still doesn't connect to your phone, please select one of the articles below: