To be eligible to receive the Hello Heart Pill Box, your organization must be participating in this feature and you must meet all of the eligibility requirements to create a Hello Heart account.
- For more information on eligibility for the Hello Heart program, please visit the following link: Am I eligible for Hello Heart?
- If you meet the eligibility criteria but are still having trouble signing up, click here.
During the registration process, if this feature is available to you, there will be questions regarding your medications and your medication schedule. If your schedule is once OR twice daily and if you’re taking enough prescribed medications, this should make you eligible to receive a Pill Box along with a blood pressure monitor. Continue following the steps to enter your information to receive your devices.
- Receiving a Pill Box is completely optional. If you decide to opt out of receiving one, but change your mind later on down the line, this can be available to you from inside the Hello Heart app.
If you already have an existing Hello Heart account and your organization is participating in the feature, adding enough medications that meet the once OR twice daily requirements should prompt the offer to receive a Pill Box in the app.
- If you haven’t added medications into the Hello Heart app and need help, please visit the following article: How do I add a medication?
Please note: The Hello Heart Pill Box is a smart pillbox that will require connection to the Hello Heart app via Bluetooth and home network Wi-Fi.
Have you already received your Pill Box, but need help getting it connected? Please visit the following link: How do I connect my Pill Box?
For questions or concerns about the Hello Heart Pill Box, please reach out to Hello Heart Support at support@helloheart.com
Nondiscrimination Notice
Hello Heart does not discriminate on the basis of race, color, national origin, sex, age, or disability. Free aids and services are available to people with disabilities, including this information in Braille, large print, audio, or screen-reader compatible format. To request an accessible format or other auxiliary aid at no cost, contact support@helloheart.com or call (800) 767-3471.